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Privacy Policy

Last updated: April 29, 2026

SAK NAH LLC™ (“we,” “us,” or “our”) respects the sacred nature of your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, purchase spiritual products, book services, or otherwise interact with us online.

By using this site, you agree to the practices described in this Policy.

1. Information We Collect
We collect information that you choose to share with us and information collected automatically when you use our site.

1.1 Information you provide directly
Depending on how you interact with us, this may include:
- Contact details – name, email address, phone number, mailing address.
- Account and member details – login information, profile details you choose to share.
- Order and booking details – products or services purchased, dates and times of bookings, preferences you share with us.
- Forms and inquiries – information you submit through contact forms, questionnaires, or intake forms.
- Newsletter sign‑ups – your email address and any preferences you provide.
- Testimonials and reviews – any feedback or reviews you voluntarily submit.

Please do not share highly sensitive personal information (such as medical records, social security numbers, or financial account numbers) through our forms.

1.2 Information collected automatically
When you visit our site, certain information may be collected automatically, such as:
- IP address and approximate location
- Device type, browser type, and operating system
- Pages viewed, time spent on pages, and navigation paths
- Referring website or link

This information is generally collected through cookies and similar technologies (see Section 3).

2. How We Use Your Information
We use your information to support and deepen your experience with our offerings, including to:
- Process and fulfill orders for spiritual products and ritual tools
- Schedule, manage, and confirm bookings for services, consultations, and teachings
- Create and manage member accounts and secure areas of the site
- Respond to inquiries, questions, and support requests
- Send transactional emails, such as order confirmations, booking confirmations, and important updates
- Send optional newsletters, updates, and offerings, when you have chosen to receive them
- Improve our website, offerings, and client experience
- Maintain the security and integrity of our site and services
- Comply with legal obligations and enforce our terms and policies

We use your information only for the purposes described in this Policy or as otherwise disclosed to you at the time of collection.

3. Cookies and Analytics
Our site may use cookies and similar technologies to:
- Remember your preferences and settings
- Keep items in your cart and support checkout
- Help secure your account and sessions
- Understand how visitors use the site so we can improve it

Some analytics or performance tools may be provided by third parties. These tools help us understand general usage patterns (for example, which pages are visited most often). We do not use this information to personally identify you.

You can usually control cookies through your browser settings. If you disable cookies, some features of the site may not function properly.

4. Payments and Third‑Party Processors
When you make a purchase or booking, your payment is processed by third‑party payment providers. These providers collect and process your payment information (such as credit card details) directly and do not share full payment details with us.

We receive limited information related to your payment, such as confirmation that a payment was successful, the last few digits of a card, or the payment method used. We use this information to confirm and fulfill your order or booking.

Please review the privacy policies of any payment providers shown at checkout for more details on how they handle your data.

5. How We Share Information
We do not sell your personal data.

We may share your information in the following limited ways:
- Service providers – with trusted third parties who help us operate the website, process payments, send emails, or provide technical support. They are allowed to use your information only to perform services on our behalf.
- Legal and safety reasons – when required by law, legal process, or to protect our rights, safety, or the rights and safety of others.
- Business transfers – in the event of a reorganization, merger, or similar event, your information may be transferred as part of that process, in accordance with applicable law.

We do not share your personal information with third parties for their own independent marketing purposes without your explicit consent.

6. Testimonials and Reviews
From time to time, clients may choose to share written reviews or testimonials about their experience with SAK NAH LLC™.

- We may display these reviews on our website, social media, or other materials only after you voluntarily provide them.
- We do not publish private session details, recordings, or images of your ritual work.

You may request that a published review be edited or removed by contacting us at IxCuauhtli@saknahllc.com.

7. Data Retention
We keep your personal information only for as long as necessary to:
- Provide products, services, and support
- Maintain records for legal, tax, and accounting purposes
- Honor your choices and manage your relationship with us

When information is no longer needed, we will delete it or anonymize it in a reasonable manner, in accordance with applicable law.

8. Children and Minors
Our website and offerings are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it. If you believe a child has provided us with personal information, please contact us at IxCuauhtli@saknahllc.com.

If you are between 13 and 18, you should use this site only with the permission and supervision of a parent or legal guardian.

9. International Visitors
SAK NAH LLC™ is based in the United States. If you access this site from outside the United States, your information may be transferred to, stored, and processed in the United States or other locations where our service providers are located.

By using the site and providing your information, you acknowledge that your information may be processed in countries that may have different data protection laws than your country of residence.

10. Your Choices and Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, such as:
- Accessing the personal information we hold about you
- Requesting corrections or updates
- Requesting deletion of certain information
- Opting out of non‑essential emails or marketing communications

You can:
- Unsubscribe from marketing emails by using the “unsubscribe” link in any email, or
- Contact us directly to request access, updates, or deletion of your information.

We may need to verify your identity before responding to certain requests.

11. “Do Not Sell My Personal Information”
We do not sell your personal information in the sense commonly defined by data protection laws.

If you have questions about how your information is used, or if you wish to confirm that your data is not being sold or shared for third‑party marketing purposes, you may contact us at any time at IxCuauhtli@saknahllc.com.

12. Security
We take reasonable technical and organizational measures to help protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to safeguarding your information in a responsible way.

13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we do, we will update the “Last updated” date at the top of this page.

Your continued use of the site after any changes means you accept the updated Policy.

14. Contact Us
For questions about this Privacy Policy, your personal information, or to make a privacy‑related request, you can contact:

SAK NAH LLC™
Email: IxCuauhtli@saknahllc.com
Novato, California, USA

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